{"id":6574,"date":"2020-05-22T01:21:13","date_gmt":"2020-05-22T06:21:13","guid":{"rendered":"http:\/\/www.managementcenter.org\/?post_type=article&#038;p=6574"},"modified":"2025-07-14T21:38:46","modified_gmt":"2025-07-14T21:38:46","slug":"5-tips-for-switching-to-remote-management","status":"publish","type":"resources","link":"https:\/\/www.managementcenter.org\/resources\/5-tips-for-switching-to-remote-management\/","title":{"rendered":"5 Tips for Switching to Remote Management"},"content":{"rendered":"<p><em>This article was originally published on March 13, 2020 under the title &#8220;5 Tips for Managing Remotely During COVID-19.&#8221;\u00a0<\/em><\/p>\n<p>Is it just us, or is it harder than usual to be a manager these days? (2020, you make us miss 2019!) Like many other leaders, you\u2019ve probably already taken some actions to protect your staff, members, volunteers, and clients from the COVID-19 pandemic.<\/p>\n<p>If you\u2019re <a href=\"https:\/\/time.com\/5797382\/coronavirus-remote-work-home\/\" target=\"_blank\" rel=\"noopener noreferrer\">fortunate<\/a> enough to be able to work remotely, you might have questions about how to handle the transition. Managing remotely for the first time can be daunting. It\u2019s even harder when the shift is prompted by a crisis. In this article, we share our five best tips for getting results while taking care of your people.<\/p>\n<h3>1. Manage your expectations.<\/h3>\n<p>There are tons of articles floating around with <a href=\"https:\/\/medium.com\/@Hilly\/is-your-team-ready-for-remote-12f35cc56f9b\" target=\"_blank\" rel=\"noopener noreferrer\">tips<\/a>, <a href=\"https:\/\/www.linkedin.com\/pulse\/suddenly-remote-5-critical-tips-companies-struggling-coronavirus\/?trackingId=EZq3xF9olb3NmEslwarlTA%3D%3D\" target=\"_blank\" rel=\"noopener noreferrer\">tricks<\/a>, and <a href=\"https:\/\/www.inc.com\/jason-aten\/these-5-tech-companies-are-providing-free-remote-working-tools-during-coronavirus-outbreak.html\" target=\"_blank\" rel=\"noopener noreferrer\">tools<\/a> for getting the most productivity out of a remote set-up. Some of these are great (and we\u2019re sharing the most helpful ones we\u2019ve found). What many fail to acknowledge, though, is that disruptions in life and work are par for the course during challenging times.<\/p>\n<p>Here\u2019s the hard truth: even if everyone on your team becomes a Slack wizard or finally figures out how to use the mute button on a conference call, it <em>will not be business as usual<\/em>.<\/p>\n<p>This situation is an extenuating circumstance that might raise anxiety, cause hardship for you and\/or your team members, and have real implications on your work and results. This doesn\u2019t mean you can\u2019t do your best to keep the work on track. It does mean that you\u2019ll have to make hard decisions, ask for and extend grace, and enlist your staff as collaborators in tackling challenges.<\/p>\n<p>In short: The more you can talk about the impact of this situation honestly and openly, the better off you and your team will be.<\/p>\n<p><strong>Try this:<\/strong><\/p>\n<ul>\n<li>Look at your team\u2019s goals and work plans for the next few months and consider what can be adjusted and what absolutely needs to be prioritized. Ask your staff for their input. Then, communicate the changes in a team meeting.<\/li>\n<li>In your <a href=\"http:\/\/www.managementcenter.org\/resources\/check-meetings-sample-agenda\/\" target=\"_blank\" rel=\"noopener noreferrer\">one-on-one check-ins<\/a>, ask your staff members how (not if) they are being affected by this situation. Work with them to reassess and adjust their work plan given the new realities.<\/li>\n<li>Make weekly (or even daily) time on your calendar for reflecting, analyzing, and responding to the situation and supporting your team. Give yourself permission to shift priorities and renegotiate your time.<\/li>\n<\/ul>\n<h3>2. Check in with each staff person about their remote work set-up.<\/h3>\n<p>Talk to your team members individually to learn what accommodations they need to do their best work. Ask\u2014don\u2019t make assumptions\u2014about where folks will be working from (not everyone can work from home or has a home to work out of) or what equipment or materials they may need.<\/p>\n<p><strong>Try this:<\/strong><\/p>\n<ul>\n<li>Ask each person, \u201cDo you have everything you need to be productive and comfortable while you\u2019re working remotely? Is there anything about your remote work set-up that might present challenges or that we may need to work around? Is there anything I can do to support you?\u201d Then, offer solutions where possible.<\/li>\n<li>Add <a href=\"http:\/\/www.managementcenter.org\/resources\/2x2-feedback-form\/\" target=\"_blank\" rel=\"noopener noreferrer\">2&#215;2 feedback<\/a> to your weekly check-ins specifically about remote working \u2014 the feedback should cover: 1) what you are doing well and what you could be doing better to support your staff in working remotely and 2) what they are doing well and what they could be doing better to work effectively.<\/li>\n<\/ul>\n<h3>3. Focus on output over activities.<\/h3>\n<p>As a manager, your main responsibility is to get results with and through your team. First-time remote managers sometimes fall into the trap of micromanaging by focusing too much time and energy on monitoring the activities of their staff, rather than the outcomes they produce. When you emphasize results over activities, you\u2019re showing that you trust your staff to manage their own time and workload.<\/p>\n<p><strong>Try this:<\/strong><\/p>\n<ul>\n<li>Start a daily email (or Slack message) thread with your staff to share your \u201cbig rocks,\u201d or priorities for the day. Report back at the end of the day to celebrate your wins (and create plans to get to the priorities you missed).<\/li>\n<li>Set up a 30-minute team meeting at the end of the week to share outcomes from the week.<\/li>\n<\/ul>\n<h3>4. Set and respect work hours.<\/h3>\n<p>Setting and respecting boundaries around time is the key to maintaining trust and balance while keeping the work going. Set norms around how you use your calendar, and use yours as a model. Note: Be flexible and don\u2019t expect that people\u2019s work hours will be the same as when they were in the office.<\/p>\n<p><strong>Try this:<\/strong><\/p>\n<ul>\n<li>Block off time on your calendar to indicate when you will be working, and have your staff do the same. Aim to have one significant chunk (4-5 hours) of overlap between your schedules each day.<\/li>\n<li>Use your calendar to show times during the workday when you will be less responsive (such as if you have an appointment or will be doing a focused work block where you won\u2019t be checking email or chat).<\/li>\n<\/ul>\n<h3>5. Set up (or revise) communication practices.<\/h3>\n<p>If you\u2019ve been working in an office, you\u2019ve gotten used to having many opportunities to connect with your colleagues throughout the day. The sudden shift to a remote workplace might feel jarring and can lead to staff and managers feeling isolated and disconnected. Avoid this by setting communication practices that encourage connecting (formally and informally) and clarify what channels should be used for what types of communication.<\/p>\n<p><strong>Try this:<\/strong><\/p>\n<ul>\n<li>Create <a href=\"https:\/\/docs.google.com\/document\/d\/1dxaBeNITj_tU2KlDy2LphrbpQoeXluETMfwFeD3DV80\/edit?fbclid=IwAR0D9wmxsZW3EUqOvjI4489fnc6rXHrBP-Th4Jdyl3qCkZJC8oAuavM_Vho\" target=\"_blank\" rel=\"noopener noreferrer\">guidelines<\/a>* about when to use chat\/messaging apps, email, and phone or video calls. For example, \u201cGchat is for quick questions and informal chatter; Email is for longer-term planning or items that require more thought.\u201d<\/li>\n<li>When you send calendar invitations for meetings, state how the call will be conducted in the description (for example, \u201cA will call B at 555-555-5555\u201d or \u201cvia Google Hangouts\u201d).<\/li>\n<li>Set up Zoom \u201cco-working\u201d sessions for people to hop on for an hour or two at a time (on mute!). Add an accountability measure by having people share their goals for the session at the beginning and reporting on their progress at the end.<\/li>\n<li>If you\u2019re on Slack, encourage the use of the \u201cwatercooler\u201d channel. Consider sharing a fun daily check-in question or prompt, like \u201cShare something funny you\u2019ve seen or heard in the last week\u201d (yes, this may sound cheesy, but <a href=\"https:\/\/knowledge.wharton.upenn.edu\/article\/coronavirus-how-emotional-contagion-exacts-a-toll\/\" target=\"_blank\" rel=\"noopener noreferrer\">emotional contagion<\/a> is a thing and we could all use a laugh these days).<\/li>\n<\/ul>\n<p><em>What are your favorite tips and tricks for managing during COVID-19? Send them to us at <a href=\"mailto:resources@managementcenter.org\" target=\"_blank\" rel=\"noopener\">resources@managementcenter.org<\/a>.<\/em><\/p>\n<p>*Note: this sample is not ours, but we\u2019d love to give credit where credit is due. If you know who created this, please get in touch!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managing remotely for the first time can be daunting! These five tips can help you make the shift. <\/p>\n","protected":false},"author":14,"featured_media":10397,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"tags":[],"resource_types":[48],"topic":[46],"collection":[],"class_list":["post-6574","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_types-article-publication","topic-other-topics"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 Tips for Switching to Remote Management - The Management Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.managementcenter.org\/resources\/5-tips-for-switching-to-remote-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Tips for Switching to Remote Management - The Management Center\" \/>\n<meta property=\"og:description\" content=\"Managing remotely for the first time can be daunting! 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